Water

Miller Street (Ludlow) Water Main Replacement Project


💧 Spring Meter Readings Are Underway! 💧

The Water Department has begun spring meter readings throughout the community.

Water and sewer bills will be issued in late April to early May 2026. Residents should pay any outstanding water or sewer balances as soon as possible to avoid additional interest or a water shut off notice.



The Water Division

For several years, the Water Division has been recognized as a top-notch provider, winning numerous awards for water quality and service. A 2.1 million gallon concrete water tank is the heart of the system that provides water to 9,800 people in two communities, with an average daily flow of 1.1 million gallons of water. The system involves 74 miles of water main, more than 550 fire hydrants, and approximately 3,300 water services. The Division maintains the storage tank, operates four booster pumping stations, provides corrosion control, disinfecting and testing the water supply to meet high standards.


Water and Sewer Rates (PDF).

Lead Service Line Inventory Program

For More Information Regarding Possible Lead in Drinking Water


Lead in Drinking Water

https://www.mass.gov/lead-in-drinking-water

 

Water and Flushing Tips

https://www.mass.gov/guides/is-there-lead-in-my-tap-water


Community Outreach

https://www.epa.gov/ground-water-and-drinking-water/engaging-community-lead-service-lines


The Water System

The Massachusetts Water Resources Authority (MWRA) supplies wholesale water to local water departments in 50 communities, 44 in greater Boston and MetroWest, 3 in Western Massachusetts, and as a back-up supply for 3 others. Each municipality is responsible for distributing the water within its own community. More than two million people are served by the MWRA water supply system.

Quabbin Reservoir is the primary source of water for our system and one of the country's largest water supply impoundments, with a capacity of 412 billion gallons. Quabbin water represents source water for the Chicopee Valley Aqueduct (CVA) system. Water is transferred from Quabbin Reservoir to the 65 billion gallon Wachusett Reservoir in Clinton via the Quabbin Aqueduct. Wachusett water represents source water for MetroWest and Metropolitan Boston communities.

The watershed areas of the Quabbin and Wachusett Reservoirs total 401 square miles. The Department of Conservation and Recreation (DCR), which manages the watersheds, and MWRA are committed to protection of the water supply through aggressive watershed protection as the first line of defense against water contamination. Three-quarters of the watersheds are protected lands and over 80% are either forest or wetlands.

MWRA_Testing



Please see our mapping of the Town water system.