Veterans Bill of Rights

As a Massachusetts Veteran, you have the right to:

• File a written application for veterans benefits at anytime. You can insist upon this right, even if told that you are ineligible.
• Get help from your local city or town veterans agent or town clerk in completing your application. [M.G.L., Chapter 115, Section3]
• Receive a full explanation of the services and veterans benefits available under M.G.L., Chapter 115, as well as other available benefits.
• Receive a written notice and explanation of the approval or denial of your application for benefits. [108 CMR 8:02 (1)]
• Be treated with dignity and respect and to receive accurate, courteous, and timely service.
  Appeal and request a hearing if you disagree with any action taken in your case. [108 CMR 8:07 (1)]
• Expect confidentiality; personal information will not be collected or used except for the purpose of determining your eligibility for benefits.
• Receive fair and equal treatment without regard to veterans' status [M.G.L., Chapter 40, Section 51] race, ethnicity, national origin, religion, sex or handicap. [M.G.L, Chapter 151B, Section 3]
• Preference in public employment. [M.G.L. Chapter 31, Section 25 and Chapter 41, Section 112]

For additional information on your rights, call the Wilbraham Veterans Agent at (413) 596-8111 or the Massachusetts Department of Veterans Services at (617) 727-3578.